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Genuine OEM Shepard Niles Parts

At Shepard Niles. we have a 130-year-old tradition of doing things right. Our hand-built, heavy-duty Class D and E cranes and hoists helped America become the world's leading industrial nation, launching the longest era of prosperity our country has ever seen. Today, we are continuing to build first quality, OEM replacement parts for all Shepard Niles cranes and hoists– parts that could keep your Shepard Niles crane running for another hundred years.

Only Shepard Niles owns the drawings, dies and tooling required to manufacture parts for the thousands of Shepard Niles cranes and hoists still in use. So if some other supplier claims they can sell you genuine Shepard Niles parts, tell them that your company, like ours, likes to do things right. Insist on real Shepard Niles parts, now backed by the global delivery, service and product warranty of Konecranes. Get real. It's a better deal.

Parts Turnaround -
When you need parts, you need them fast. That's why eighty percent of our parts now ship in one to three days. We offer 24-hour emergency parts service and we have an extensive stock of standard hoist parts to allow this quick turnaround. Our 24-hour emergency parts contact number is 607-742-8065.

Diagnostic Advice

We're more than just order-takers at Shepard Niles. If you're having trouble diagnosing a problem with your hoist, call us. Depending on the nature of the problem, one of our service technicians or engineers will work with you over the telephone at no charge to determine what it will take to get your equipment running again. If on-site diagnosis or service support is needed, our technicians are available to come to your location to diagnose problems or install parts at a very reasonable cost. We understand what downtime costs can mean for your operation. It is our goal and our commitment to get your equipment running again quickly.

Critical Spares

One of your best strategic weapons against equipment downtime is to keep critical spares on hand. We can work with you to develop a list of critical spares for your Shepard Niles equipment. This ensures that the parts you need are never lacking and can be provided in advance to your maintenance crew or installed by our experts. Call us. We'll be happy to talk with you about our critical spares program.